Shipments and deliveries

How does the shipment take place?

The products are shipped and delivered using a transporter specialized in temperature-controlled transport.

Delivery times 10/15 working days* from the paid order.

Delivery is free for all the orders.

Deliveries to remote areas and/or islands may incur a surcharge which will be communicated to the customer after the order has been placed. The customer has the right to cancel the order if they do not wish to pay the surcharge.

Dial Srl reserves the right not to accept and cancel the order if it is unable to deliver to inconvenient areas.

Since frozen products are to be kept in the freezer, a person is required to receive them.

* The delivery time may be delayed in certain areas or for reasons of force majeure.